ã€Global Science and Technology Report】On July 12, 2017, the chief financial scientist of Ant Financial Co., Ltd. paints that the current self-service rate of Alipay's smart customer service has reached 96%-97%. The settlement rate reached 78%, which is 3% higher than that of the artificial customer service.
The painter disclosed the above data in a cross-border debate. This cross-border debate attracted hundreds of people to attend, Professor of Psychology at Peking University, Wei Kunlin, “Most Mighty Brainâ€, director Gao Qunshu, and senior media person Liu Wei. The chief data scientist of Ant Financial Co., Ltd. paints a debate about the relationship between artificial intelligence and people.
In fact, the relationship between artificial intelligence and finance has now become a hot topic. On the same occasion, Ant Financial CEO Jing Xiandong stated that AI has many changes to finance, and investment products can be recommended based on personal risk appetite and investment return expectations. Technology makes finance easier and more you-centered.
With the development of big data, cloud computing, and artificial intelligence, industry insiders predict that artificial intelligence will replace many of the information gathering, analysis, processing, and risk pricing functions of the financial industry, especially those that are not embedded in people’s lives. Information analysis and processing work.
When talking about the view that AI causes human unemployment, Wei Kunlin said that the first three technological revolutions of mankind have always been the disappearance of some jobs, and some new jobs have emerged. "My dad would have a hard time understanding why a person is working at a camera for a day and earns a lot of money."
Liu Ye said that Wall Street lenders and traders have always been very proud of the work, but now, they also feel the pressure from AI, because AI can already be more and more intelligent to make lending decisions.
Ryuuji said that the most easily replaced by science and technology are those dull and repetitive tasks, thereby freeing people from the status of photocopiers to do more aesthetic, value-added and challenging work. For example, he said that the problem resolution rate of Alipay's smart customer service reached 78%, which is 3% higher than that of the artificial customer service.
Artificial Intelligence (AI) is a core technology engine of Ant Financial Services. It is widely used in various services of Ant Financial Services, from smart customer service to transactional risk control, from merchant marketing to loan models, and from financial information push to smart investment. Gu, from the car insurance image damage to insurance dialogue robots and so on.
Yukio added that technology is neutral, but humans have a choice. Some people choose to use AI to earn a lot of money, but Ant Financial chose to use AI to improve financial efficiency and reduce financial barriers. The old lady who sells eggs enjoys the same financial services as the owner who sells the apartment, allowing more people to use it. Live better.
Jingxian Yin also said that we hope that financial science and technology will be more deeply integrated, and at the same time finance should be closely integrated with the humanities, and ultimately we must return to being user-centered. "Financials will be like tap water. Everyone needs services when they need them. It will bring good for all people. That's the real new finance." Jing Xiandong said.
Active Stylus Pen,Stylus Pencil,Capacitive Stylus Pen,Tablet Pencil
Shenzhen Ruidian Technology CO., Ltd , https://www.wisonen.com